7bat Privacy Policy — Our Commitment to Protecting Your Data

Introduction

7bat.onl ("7bat", "we", or "the platform") describes in this Privacy Policy how we manage the personal information of our users. This policy applies to our website, mobile app, and all of our digital services.

By creating an account or using the 7bat platform, you agree to this Privacy Policy. We comply with international data protection laws and industry standards.

If any changes are made to this Privacy Policy, we will notify you through the platform. For significant changes, we will also send an email notification.

What Data We Collect

7bat collects information through several methods. Details are outlined below:

Information provided directly

• Name, date of birth, and nationality.
• Email address and phone number.
• Password (stored in encrypted form).
• Payment information (bKash, Nagad, bank account number).
• Documents submitted for identity verification (NID, passport).

Automatically Collected Information

• IP address and device information.
• Browser type and operating system.
• Session duration and click behavior.
• Login and logout timestamps.
• Gaming history and bet records.

Data received from third parties

• Transaction confirmation data from payment gateways.
• Verification results from identity verification services.
• Risk assessment data from fraud prevention agencies.

Why We Collect Data

7bat only collects data for necessary purposes. The table below outlines each purpose and its legal basis:

How your data is used

7bat uses your information in the following ways:

• To ensure uninterrupted access to your account.
• To process deposits and withdrawals quickly and accurately.
• To detect suspicious transactions and keep your account secure.
• To recommend games based on your preferences.
• To provide fast and effective assistance through customer support.
• To identify and resolve platform issues.
• To generate legal and regulatory reports.

Sharing data with third parties

7bat only shares data under limited and controlled circumstances. Your information is never disclosed outside the situations listed below:

Authorized Sharing

• Payment processors: bKash, Nagad, Rocket, and banking partners — for transaction processing only.
• KYC Service Provider: Information required for identity verification.
• Legal Authorities: In response to a valid court order or lawful request from a regulatory authority.
• Fraud prevention agencies: To ensure the security of your account.
• IT Service Partners: Cloud hosting and data storage, subject to strict confidentiality agreements.

Cookie Policy

7bat uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security.
• Performance cookies: Helps monitor page load speed and detect errors.
• Functional cookies: Remembers language preference, theme, and personalized settings.
• Analytics cookies: To understand which games and pages are most popular (anonymized data).

Cookies can be disabled via browser settings, though this may affect certain platform features.

Data security

7bat follows the highest industry standards to protect your data. Our security measures include:

• 256-bit SSL/TLS Encryption: Used for all data transmissions.
• AES-256 Encryption: For storing sensitive information in databases.
• Two-factor authentication (2FA): Prevents unauthorized access to your account.
• PCI DSS Compliance: Payment card information is stored with the highest level of security.
• Regular security audits: Operated by an independent third party.
• Firewall & DDoS protection: Active at the server level.
• Staff Training: All staff receive regular training on data protection.

Data retention period

7bat does not retain data beyond the required period. Retention periods depend on the type of data and applicable legal requirements:

Once the retention period expires, data is securely deleted or anonymized.

Your Rights

As a 7bat user, you have several important rights over your own personal data:

Children's privacy

7bat is strictly off-limits to anyone under 18. We do not knowingly collect personal information from minors.

If a parent or legal guardian believes their minor child has created an account on 7bat, please notify our support team immediately. Upon verification, we will delete that account and all associated data.

Policy changes

7bat may update this Privacy Policy when needed. In the event of changes:

• The updated version will be published on this page and the "Last Updated" date will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly.

Contact

For any privacy-related questions, requests, or concerns, please get in touch with us:

• Email: [email protected]
• Live chat: Available on the platform 24/7.
• Support Ticket: Log in to your account and submit.

We typically respond within 24–48 hours. Complex requests may take up to 30 days.